What should I do first when water gets into the house?
Stop the source of the water, remove standing water and take photos of the damage right away. The faster water is removed and the area is dried, the less damage it causes. Photos taken on the first day can also help with your insurance claim.
Dry the structure completely
Surfaces can look dry long before the drywall, subfloor and framing underneath are dry. Moisture that stays behind can lead to mold weeks later.
Professionals use moisture meters to confirm that materials are fully dry before repairs begin.
What usually needs to be removed
Wet carpet pad, the lower section of wet drywall and baseboards often need to be removed so the area can dry.
Framing can usually be dried, and hard flooring can sometimes be saved if the water is removed quickly.
Documenting the damage for insurance
Sudden and accidental water damage is often covered by homeowners insurance, while damage from a slow leak over time usually is not.
Take photos, write down the date and keep receipts for any emergency repairs. This information helps when you file a claim.
Related questions
Do I need to move out?
Usually not for water damage in one area. A larger flood may be different, depending on the home.
How long does drying take?
Drying typically takes several days with fans and dehumidifiers running.
Should I pull up the carpet myself?
Removing standing water quickly helps. Before you remove any materials, take photos, because they help document the damage for your claim.
